Cheryl and Penina and your outstanding staff, example: Kathy!
I just wanted to let you know that we are thrilled to have chosen the first of the dresses for our second daughter's wedding at Penina's. Where else would we go? The mother of the bride, grandmother of the bride, THE BRIDE, and the matron of honor (last year's bride!) all expect to be outfitted by YOU! Not only do we get the most unique and beautiful, but the atmosphere is so friendly, non-judgmental, helpful... and downright fun that this process which could be so grueling is actually a great joy! One daughter lives in NY and one lives in Sao Paulo, Brazil... and neither thinks of going anywhere else when it comes to this most special of occasions!
Bonnie Slobodien, Mother of the Bride
Sarah Slobodien, Bride
Elana Slobodien, Matron of Honor
Dena Richman, Grandmother of the Bride
Dear Penina,
Thank you so much for the terrific service you offer. It is so very hard to find a boutique that offers quality products that are unique and lovely while at the same time being affordable and with a staff that truly understands what it means to be client centered. Your team is so responsive and helpful. This not is just to thank you for how terrific every one of my visits have been and to let you know how much I am enjoying my terrific new wardrobe!
Take care,
Maxine
Maxine Mann
President
Teknion US
Penina's is:
T - Trendy/True - All of the latest fashions, with the "true" to you treatment
O - Open arms - How you are welcomed into the shop
P - Professional - committed staff
N - Notorious - noted for their Customer Service
O - Organized/Orders
T - Team work. The staff works as a team to find all of your needs from "the right dress" to the "perfect accessories."
C - Courteous/Candid - will help you find what is "perfect" for YOU.
H - Helpful. From "try it on" to "take it off." If you don't like it or it doesn't make you look fabulous, Penina's staff is there to assist you with a purchase or special order.
Cheryl, Kathy & Penina have become our extended family. Their kindness, professionalism and compassion for your wants and needs can not truly be put into words. When you are looking for that "special" something they make you feel like you are the only one in the shop.
Cheryl,
I just pulled out your business card to call Penina with a question about having my daughter's wedding dress cleaned and preserved and when I looked on the back of the card for your email address I read your description of what you carry in your store. I just had to tell you again that the dress I purchased for my daughter's May 31st wedding was indeed "truly exceptional"! I know that I could not have found a dress like mine anywhere else. So many of our guests told me that I was stunning and my dress was gorgeous. I know that I have told you all this when I was in last with LeeAnn and I brought in our pictures but I wanted to tell you again!
"Truly exceptional" does not describe your dresses and I am happy to own one.
A very happy customer,
Patti Braydich
Testimonial of Alexa Acampora
I looked for my prom gown at Penina's after shopping at least 3 other stores. I think Penina's has a great selection and I had a bunch of gowns to choose from. I liked 2 different ones but I picked a print that was a "one of a kind." Stephanie helped me with trying on the dresses and giving me shoes to try on too. She told me that no one else would have my dress and no one did! It was a great experience shopping at Penina's!
Cheryl,
Thank you all so much for the outstanding service I received when I was in your store. You are all so very helpful and friendly! Your boutique is a gold mine in my opinion. My daughter's prom dress fit absolutely perfect! She had so much fun picking out all the accessories especially the long gloves. Thanks for making this purchase so fun! I am happy to spread the word to my friends about how wonderful your staff and shop are. Thanks again for all of the great help and attention to detail.
I took the liberty of attaching a few pics to show the result of everyone's hard work at Penina!
Respectfully,
Tom Noonan